Last update: Aug. 25, 2025
Buitenplaats Kasteel Elsloo, located at Maasberg 1, 6181 GV Elsloo, is responsible for the processing of personal data as reflected in this privacy statement.
Contact details
Buitenplaats Kasteel Elsloo
Maasberg 1, 6181 GV Elsloo
in**@***********oo.nl
+31 (0)46 437 7666
https://www.kasteelelsloo.nl
1. What personal data do we process?
When you use our services or website, we may process the following data:
- Contact information: name, address, phone number, e-mail address.
- Data via forms: such as reservations, contact requests or newsletter subscriptions.
- Technical data: IP address, browser information, device, pages visited.
- Communication data: messages you send us via email, phone or forms.
- Other data: information you provide yourself as part of a booking, application or event.
2. Purposes and legal bases.
We only use your data for the following purposes:
- Answering your questions or requests.
- Handling reservations and orders.
- Sending newsletters and offers (only with your consent).
- Improving our website and services.
- Fulfilling legal obligations, for example in the areas of administration and taxation.
Processing is based on:
- Execution of an agreement (in the case of reservations).
- Your consent (for newsletter or marketing).
- Legal obligation (in administration).
- Justified interest (for analysis and security).
3. Cookies and analysis
Our website uses cookies to improve operation and analyze usage.
- Functional cookies: necessary for the website.
- Analytical cookies: anonymized use of Google Analytics or similar services.
- Marketing cookies: only after your consent.
On your first visit, you will receive a cookie notification that allows you to set your preferences.
4. Sharing of personal data
Your information will only be shared with third parties as necessary to perform our services or when required by law. Examples include:
- IT and hosting partners.
- Booking and reservation systems.
- Newsletter systems.
We enter into a processor agreement with these parties to ensure your privacy.
5. Data outside the EU
When your data is processed outside the EU (for example, through external software vendors), we provide appropriate safeguards such as standard European Commission contracts.
6. Retention periods
- Reservation and invoice data: 7 years (legal retention requirement).
- Contact requests: up to 3 years.
- Newsletter data: until you unsubscribe.
- Server logs: up to 1 year.
7. Your Rights
You are always entitled to:
- Access to your personal data.
- Correction or addition of your information.
- Deletion of your data ("right to oblivion").
- Limitation of processing.
- Object to processing (e.g., direct marketing).
- Transfer of your data (data portability).
- Withdrawing previously given consent.
Would you like to exercise any of these rights? If so, please contact us at in**@***********oo.nl.
You can also file a complaint with the Personal Data Authority if you feel we are not handling your data with care.
8. Security
We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
9. Changes
We reserve the right to change this privacy statement. You will always find the most current version on our website.
10. Contact
Do you have questions about this privacy statement or the processing of your personal data? Please feel free to contact us:
Buitenplaats Kasteel Elsloo
Maasberg 1, 6181 GV Elsloo
in**@***********oo.nl
+31 (0)46 437 7666